Quick overview
Bybit is a popular cryptocurrency derivatives and spot trading platform. This guide covers how to log in to your account via web or mobile, what to do if your Bybit login fails, and how to keep your account secure using two-factor authentication (2FA), account recovery, and best practices.
How to sign in to Bybit
- Open the official Bybit website or the Bybit mobile app (always verify the URL or app source).
- Click or tap Sign In (top-right corner on desktop).
- Enter your registered email address or mobile number, then your password.
- If you enabled two-factor authentication, enter the 6-digit code from your authenticator app (e.g., Google Authenticator, Authy) or the SMS code as prompted.
- Complete any additional security checks, such as CAPTCHA or device verification.
Tip: Use a password manager to store complex passwords and avoid reusing credentials across sites.
Troubleshooting common login problems
Forgot password
Click Forgot Password on the login page and follow the email or SMS reset steps. Check spam/junk folders for the reset email.
2FA not working
- Ensure your authenticator app time is synchronized (open app settings and sync time if available).
- If you lost access to your authenticator, use your saved recovery codes or follow Bybit's account recovery flow.
Unable to receive SMS
Check mobile network connectivity and that your phone number is correct. Some carriers block short codes—use an authenticator app instead when possible.
Account recovery and 2FA reset
If you can’t log in because you lost both your password and 2FA device, start the account recovery process on Bybit. Typical steps include identity verification, submitting support requests, and providing supporting documents. Keep copies of your recovery codes and use an authenticator app backed up where possible.
Important: Never share your password, 2FA codes, or recovery codes with anyone claiming to be support via unsolicited messages.
Security best practices
- Enable 2FA using an authenticator app rather than SMS where possible.
- Use a strong, unique password stored in a reputable password manager.
- Activate email confirmations for withdrawals and large trades if available.
- Whitelist withdrawal addresses and enable anti-phishing codes when supported.
- Verify website URLs and only download official apps from your device’s app store.
FAQs
Is it safe to login from public Wi‑Fi?
Only if you use a trusted VPN and avoid performing withdrawals. Public networks increase risk—prefer using mobile data or trusted networks.
How long does account recovery take?
Recovery times vary—some cases are resolved in hours, others may take days depending on verification complexity. Follow the official support flow for the fastest outcome.